What types of apparel does Diana Dress offer?

Diana Dress specializes in a curated selection of stylish and feminine apparel. Our collection includes charming pieces such as sweaters and jackets that blend comfort with contemporary trends, ensuring that each item enhances your wardrobe while reflecting your individuality.

How can I determine my size when shopping at Diana Dress?

To ensure the best fit, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements for each size, allowing you to select the most appropriate size based on your personal measurements.

What is the return policy for items purchased from Diana Dress?

We accept returns on new, unworn clothing items within 7 days of delivery. Items must include original tags, be in the original clear garment bag, and have the SKU/label attached. Please note that final sale items cannot be returned.

How long does it take to process a return?

Once a return is approved, the item must be shipped back within 7 days. Returns are typically processed within 5–7 business days after the package is received by our supplier.

What shipping options are available for orders from Diana Dress?

We currently ship within the United States from Los Angeles, California. Shipping costs are calculated at checkout based on the total weight of your order, with free shipping available for orders over $120.

How can I track my order?

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at info@dianadressusa.com with your order number and a photo of the item. We will review your request and provide further instructions.

Can I cancel my order after it has been placed?

Orders may be canceled within 24 hours, provided they have not entered processing or shipping. If your order has already shipped, you may request a return once the item arrives.